Jobster.IO
Product Designer
3 months
Figma, Adobe Illustrator, Photoshop, Principle
The current interface, now appearing out-of-date, needs a substantial makeover to align with our audience's evolving expectations. My team, specifically focuses on the needs of individual users. Our objective: to revamp the aesthetics and usability, transforming the job search into an efficient and engaging experience, thereby ensuring Jobster.IO's continued relevance and competitiveness in the digital marketplace.
Design Process
Target Users
Research Methods
-
Research Online
Background Research
Research Goals
-
Analyze how users are utilizing the current system.
-
Identify areas in the existing system where users are having difficulties or experiencing confusion.
-
Get to know about the industry standards as a job-hunting website.
Research - User Survey & Interview
What is your employment current state?
How would you rate your overall experience with the Jobster.IO platform?
How easy was it for you to navigate the website?
How secure do you feel your personal information is on the platform?
5.7
out of 10 average
6.2
out of 10 average
6.8
out of 10 average
What do you dislike most about the current Jobster.IO platform?
System usability scale
score:
Net promoter score:
53
on average
43
out of 100
Affinity Diagram
Key Findings
01
It's challenging to navigate the website. The page is overwhelmed with an abundance of buttons, leading users to frequently make unintended clicks and hindering their ability to accomplish their intended tasks.
02
During the job hunting process, it is often challenging to keep track of the steps that have been completed.
03
Users often find the job descriptions on the page to be insufficient, making it difficult for them to make informed decisions.
Competitor Analysis
Problem Statement
The current site structure is misleading. Moreover, it confuses me when I try to match jobs.
User Flow
Design Concept
Visual Identity
High-fidelity design
Design Solution
01
Structured interface
The revamped interface of Jobster.IO presents a sleek, organized design. By situating key features within an intuitive side menu, the platform optimizes user navigation, facilitating seamless access to desired functionalities.
This clean, user-focused layout ensures tasks can be accomplished with ease and efficiency, embodying our dedication to a superior user experience.
02
Guided job application process
The refreshed interface of Jobster.IO introduces a comprehensive, step-by-step guide for users, simplifying the job application process.
This approach offers clarity by consistently indicating the current and subsequent stages, which promotes user comprehension and minimizes confusion. The result is a more efficient, straightforward, and user-friendly experience.
03
Enhanced Job Descriptions and Personalized Market Insights
Drawing from industry-leading practices, the reimagined interface of Jobster.IO presents users with detailed and comprehensive job descriptions.
Alongside this, it also equips users with personalized insights into job market trends, aiding them in making informed and astute decisions. This two-pronged approach not only offers users a thorough understanding of individual job roles but also situates these roles within the larger market context, fostering strategic decision-making in their job search journey.
User error rate:
System usability scale
score:
Net promoter score:
3
out of 100
61
on average
50
out of 100
Usability Test Summary
01
Achievements:
The data indicates an enhanced user performance in relation to key performance matrix, specifically in areas such as user error rate, conversation rate and drop-off rate. And SUS score has increased by approximately 15.09%. Moreover, NPS score has increased by approximately 16.28%.
02
Key Findings:
Some users prefer to have a trial session where they can continue using the platform as a guest during their initial experience.Some users prefer to have additional search dimensions available to them when exploring the job market trend. Some users express a desire for a feature that allows them to easily find and revisit the jobs they have previously viewed.
Future Work
01
Guest User Experience: Introduce a 'Continue as Guest' feature, extending platform access to users who wish to explore Jobster.IO without committing to account creation.
02
Viewing History: Incorporate a 'Viewing History' function, providing users with the ability to track and revisit previously viewed job postings, improving the overall browsing experience.
03
Data-Driven Iterations: Incorporate a 'Viewing History' function, providing users with the ability to track and revisit previously viewed job postings, improving the overall browsing experience.